92% of consumers trust organic, user-generated content more than they trust traditional advertising.
- Nielsen Consumer Trust Index
If Review Response presents your brand to the world in a written format, Social Media Publishing showcases your visual side. Regularly publishing content, especially User Generated Content, has a significant positive impact on customer engagement. Today’s customers are becoming savvier when it comes to reviews and social media content and their ability to recognize staged content, which they distrust, is gaining strength.
While many business owners recognize social media publishing as important, they lack the resources to effectively post content on a consistent basis. Chatmeter provides the tool and Sentry provides the manpower to help small business owners with this very important part of their word-of-mouth marketing strategy.