Sentry’s Video Mystery Shopping provides a first-hand account of the mystery shopping experience by outfitting the mystery contractor with a concealed camera.  The result is an incredible training and accountability tool that removes any room for interpretation and shines a light on areas like tone-of-voice, body language, and attention span.

This method of shopping is very common in industries where the sales process involves negotiation and/or the items being sold are categorized as high-end or luxury products.