How can SENTRY help my business?

We fuel growth by increasing and improving word-of-mouth about your brand.  We use mystery shopping and reputation management to help you deliver consistently memorable experiences to your customers so they will share their experience with others through traditional word-of-mouth as well as customer reviews and social media. The result of these efforts is a sustainable and affordable marketing strategy that helps you dominate your local market.

Our team is here to put you on the path to success by developing and managing the key programs that will turn your customers into raving fans. Sound interesting?  Click the button below to learn more.

Tools We Use To Create Word of Mouth

These are the tools that we use to gather insights from across your organization. The SENTRY Insights approach compiles all the data into useable, easy to read reports enabling you to make key adjustments in your processes to increase team engagement, customer loyalty, and profitability.

Mystery Shopping

In-Person Mystery Shopping

Read More >

Video Mystery Shopping

Read More >

Phone Mystery Shopping

Read More >

E-Commerce Mystery Shopping

Read More >

Reputation Management

Review Management

Read More >

Social Media Monitoring

Read More >

Listings Management

Read More >

Review Generation

Read More >

Other Services

Review Response

Read More >

Customer Surveys

Read More >

Field Team

Read More >

Merchandising

Read More >

Social Media Publishing

Read More >

Brand Assessment

Read More >

Industries We Serve

Who’s using our data insights? Any industry where customer service and social media presence contribute to success. 

Retail

The retail industry has gone under dramatic change in recent years with retailers under immense pressure from online competitors…
Read More

Restaurants

They say people come to a restaurant for the food and return for the hospitality. Our hospitality programs focus on the key elements that turn…
Read More

Hotels

Your guests expect to experience amazing comfort, service and value. It doesn’t matter if you are in the limited service, extended service, full service or …
Read More

Automotive

Every time a customer interacts with your team you have an opportunity to create a life-long, loyal customer. From sales to service, it’s crucial…
Read More

Valet Parking

Valets have a short window to make a positive impression on their customers. In many cases, the valet will make the first and the last impression on a customer…
Read More

Entertainment

People come to an entertainment venue to have FUN. From the moment they arrive to the moment they leave, they should…
Read More

Senior Living Communities

It’s hard to imagine a more personal decision than deciding on a Senior Living Community. As our population ages, more and more …

Read More

Health and Wellness

Membership based businesses like spas, tanning, waxing, and gyms rely on a steady stream of new members while doing everything…
Read More

Self Storage

Self-storage is big business and only growing. Customers have many options to choose from when selecting a facility to store their valuable possessions…
Read More

Other Industries

If you don’t see your industry listed on our website, don’t leave.  We’d love to learn more about your project and discuss how the Sentry team can…
Read More

Ready To Learn More?

Let’s Chat

We would love the chance to get to know you, learn more about your organization and explore how our team can be of service.

If you hate high preasure sales pitches, don’t worry, we hate them, too. Our consultation meetings are more like having a cup of coffee with a friend.