How can SENTRY help my business?

We fuel growth by expanding word-of-mouth about your brand.  Our Mystery Shopping programs provide quality control for the customer experience to help you deliver consistently memorable experiences to your customers.  Review Generation encourages your customers to share their experience with others and our Reputation Management platform makes it easy for you to engage with your customers.  The result of these efforts is a sustainable and affordable marketing strategy that improves your local SEO performance, makes it easier for customers to find you, and drives more traffic through your door.

Our team is here to put you on the path to success by developing and managing the key programs that will turn your customers into raving fans. Sound interesting?  Click the button below to learn more.

Tools We Use To Create Word of Mouth

These are the tools that we use to gather insights from across your organization. The SENTRY Insights approach compiles all the data into useable, easy to read reports enabling you to make key adjustments in your processes to increase team engagement, customer loyalty, and profitability.

Mystery Shopping

In-Person Mystery Shopping

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Video Mystery Shopping

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Phone Mystery Shopping

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E-Commerce Mystery Shopping

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Reputation Management

Review Management

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Social Media Monitoring

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Listings Management

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Review Generation

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Other Services

Review Response

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Customer Surveys

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Field Team

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Merchandising

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Social Media Publishing

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Brand Assessment

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Industries We Serve

Who’s using our data insights? Any industry where customer service and social media presence contribute to success. 

Retail

The retail industry has gone under dramatic change in recent years with retailers under immense pressure from online competitors…
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Restaurants

They say people come to a restaurant for the food and return for the hospitality. Our hospitality programs focus on the key elements that turn…
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Hotels

Your guests expect to experience amazing comfort, service and value. It doesn’t matter if you are in the limited service, extended service, full service or …
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Automotive

Every time a customer interacts with your team you have an opportunity to create a life-long, loyal customer. From sales to service, it’s crucial…
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Valet Parking

Valets have a short window to make a positive impression on their customers. In many cases, the valet will make the first and the last impression on a customer…
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Entertainment

People come to an entertainment venue to have FUN. From the moment they arrive to the moment they leave, they should…
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Senior Living Communities

It’s hard to imagine a more personal decision than deciding on a Senior Living Community. As our population ages, more and more …

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Health and Wellness

Membership based businesses like spas, tanning, waxing, and gyms rely on a steady stream of new members while doing everything…
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Self Storage

Self-storage is big business and only growing. Customers have many options to choose from when selecting a facility to store their valuable possessions…
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Other Industries

If you don’t see your industry listed on our website, don’t leave.  We’d love to learn more about your project and discuss how the Sentry team can…
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Ready To Learn More?

Let’s Chat

We would love the chance to get to know you, learn more about your organization and explore how our team can be of service.

If you hate high preasure sales pitches, don’t worry, we hate them, too. Our consultation meetings are more like having a cup of coffee with a friend.