89% of consumers search for a local business once a week or more, and 58% search at least once daily
89% of consumers search for a local business once a week or more, and 58% search at least once daily
Poorly managed local listings can be the silent killer that is negatively impacting how your business is ranked in organic search results. Listings information includes your business name, address, phone number, website, hours, etc. Search engines weigh the number of sites your listings information appears on (called Presence) and how consistent the information is from one site to another (called Accuracy). Listings Accuracy and Presence account for 25% of the weight search engines use to rank businesses in organic search results.
Many people are unaware of the importance of listings Accuracy and Presence. We were unaware until we became a Chatmeter channel partner. Managing this information can be very challenging considering that anyone can suggest a change to your listing information on any of the sites it appears. In fact, changes are suggested to a listing on average every 6 days.
Chatmeter solves the problem of managing your listings by relentlessly monitoring, updating, and protecting your listings from inaccuracies, bad data, and duplicates.
Syndicating your brand to 100s of search engines, directories, maps, & more
How Directory Listings Help Your Business
Accurate directory listings across all the sites on which this information appears will help you rank higher in Local SEO searches. This means more customers will find you when performing a “near me” search for your type of business.
When your business ranks higher, more customers will see your listing, leading to increased traffic. In addition, as voice search increases in popularity (think Alexa, Google, and Siri), the strength of your listings means a higher ranking on the sites customers use for information
Improve Your Online Presence
- Accurate listings improve Local SEO ranking
- Ensure your listings are clean and up-to-date
- Monitor for duplicate or erroneous listing information
Other Ways We Build Word Of Mouth
Review Generation
- Get your customers talking about you
- Generate buzz about your brand on social media sites
- Make it easy for your customers to share their experience
Reputation Management
- Monitor reviews and social media postings across all relevant sites
- Respond to reviews and social media posts
- Increase engagement with your customers
Mystery Shopping
- Quality control for customer service
- Measure customer service against your standards
- Excellent counter-weight for social media metrics
