Chatmeter’s Social Media Monitoring tools provide you with a listening post to understand what people are saying about your brand. From hashtag tracking to extracting sentiment for reviews, Social Media Monitoring is an important part of building a strong relationship with your customers to turn them from satisfied guests into raving fans who spread the word about your business organically.

Word-of-mouth is your most powerful and affordable marketing tool. Chatmeter makes it easy for you to listen to what your customers are saying about you, understand the sentiment of customer feedback, and quickly identify highlights and attention areas.