ECommerce Mystery Shopping

Your competition is literally just a click away.
Are you measuring up to your customer's expectations?

You can be a titan of eCommerce today and become yesterday’s news in the blink of an eye if you don’t execute at a high level on a consistent basis. Sentry’s eCommerce mystery shopping measures the customer experience from ordering to fulfillment, delivery and/or returns.

With more choices appearing every day, consumers expect their eCommerce experience to be quick and painless. Customer loyalty is directly connected to their experience which makes measuring your team’s performance a critical part of your marketing plan.

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MORE SERVICES WE DELIVER

Reputation Management

Review Management

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Social Media Monitoring

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Listings Management

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Review Generation

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Mystery Shopping

In-Person Mystery Shopping

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Video Mystery Shopping

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Phone Mystery Shopping

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E-Commerce Mystery Shopping

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Other Services

Review Response

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Customer Surveys

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Field Team

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Merchandising

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Social Media Posting

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Brand Assessment

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Ready To Learn More?

Let’s Chat

We would love the chance to get to know you, learn more about your organization and explore how our team can be of service.

If you hate high preasure sales pitches, don’t worry, we hate them, too. Our consultation meetings are more like having a cup of coffee with a friend.