People have an intimate relationship with their automobiles which makes the Valet Parking industry both important and challenging. For many, the act of handing over their keys elicits a similar feeling as handing over the care of a loved one. Customers must believe that they are entrusting their vehicles to the care of trustworthy and responsible people.
Our Valet mystery shopping programs measure all of the important touchpoints that make up an amazing valet parking experience. Our powerful and flexible platform combined with the Sentry Way approach will ensure that your program doesn’t leave out any area of measurement and delivers data that will help you see how your team measures up to your expectations.