MYSTERY SHOPPERS FAQ

What is mystery shopping?

Mystery shopping is a quality control process that assigns independent contractors to projects where they will assume the role of a normal customer.

How much will I be paid?

The pay for each mystery shop is different depending on the type of shop. The pay can range from reimbursement only to reimbursement plus an added fee. Higher paying assignments could require audio recording or video recording equipment.

How will I be paid?

Sentry Insights pays by direct deposit through our Sentry Payment App (SePA). You will receive an email to enroll in our payment platform after your first assignment has been scheduled.

When will I be paid?

Payments are processed on the last day of the month following the date of your invoice. For example, an invoice dated May 16th would be processed on June 30th.

How do I register to be a shopper?

Click on the Click To Sign Up Button in the second section of this page and complete the profile. You will receive an email to finish updating your profile.

What type of shops do you offer?

We work across a variety of industries that are adding new projects monthly. Currently, we are currently scheduling fast-casual, casual, and upscale dining shops. We also have hotel, bar integrity, valet parking shops, retail, service, medical and merchandising assignments.

How do I request a shop?

Once you are approved to shop with Sentry you can view the open opportunities on the job board under open opportunities. Please make sure you have your notifications turned on in your profile, so our schedulers can contact you by email, phone or text for our open opportunities in your area. This is the only way you will be notified of special shops or bonus offers.

I received a large check from Sentry before completing any assignments. Is this a real check?

No. This is not a real check and you should not cash it. Sentry pays the majority of shoppers by direct deposit. We NEVER send a check in advance of completing an assignment. If you received a check bearing our logo and asked to deposit it and then buy gift cards or wire part of the proceeds, it is highly likely that this is a SCAM and we strongly advised that you do not cash this check. You can always email our help desk with any questions or concerns regarding payment or the validity of a check sent to you.