Who We Are

Sentry Insight is a full-service customer insights company. We partner with small to medium size businesses and brands to help them strengthen their performance by increasing word-of-mouth.

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Our Approach

We believe that strengthening word-of-mouth is the best long-term marketing solution, especially for small to medium-sized businesses. To strengthen word of mouth, we use Mystery Shopping, Review Generation, and Reputation Management to help you deliver a consistently amazing experience, encourage your customer to spread the word, and engage in customer conversations.


Our client-focused approach is at the center of our values.   We blend technology with a personal touch to deliver the best client experience possible. From proactive communication to program design and execution, we’re focused on we can best serve your needs, deliver value and help improve your business. 

The Secret Sauce

Our core principles define our culture and our culture is what sets up apart.  You can expect us to be sharply focused on our we can best serve you, dialogue that is respectfully candid, take responsibility if something goes awry, and do the right thing every time. Together, these values guide our every move as we work with you to strengthen your performance and improve your business.

Core Values

We're here to help you make your business better. Our client-centric focus and values-based culture are the north stars that guide us. The Sentry team is a small and agile group that is committed to serving our clients with respect, integrity, candor, teamwork, and positivity.

Ready To Learn More?

Let’s Chat

We would love the chance to get to know you, learn more about your organization and explore how our team can be of service.

If you hate high preasure sales pitches, don’t worry, we hate them, too. Our consultation meetings are more like having a cup of coffee with a friend.