Who We Are
Sentry Insight is a full-service customer insights company. We partner with small to medium size businesses and brands to help them strengthen their performance by increasing word-of-mouth.
We believe that strengthening word-of-mouth is the best long-term marketing solution, especially for small to medium-sized businesses. To strengthen word of mouth, we use Mystery Shopping, Review Generation, and Reputation Management to help you deliver a consistently amazing experience, encourage your customer to spread the word, and engage in customer conversations.
Our client-focused approach is at the center of our values. We blend technology with a personal touch to deliver the best client experience possible. From proactive communication to program design and execution, we’re focused on we can best serve your needs, deliver value and help improve your business.
The Secret Sauce
Our core principles define our culture and our culture is what sets up apart. You can expect us to be sharply focused on our we can best serve you, dialogue that is respectfully candid, take responsibility if something goes awry, and do the right thing every time. Together, these values guide our every move as we work with you to strengthen your performance and improve your business.