Restaurants

Today’s customers have more options than ever, including the burgeoning option of having restaurant meals delivered to them. The array of choices has only intensified the fierce competition of the restaurant industry. It doesn’t matter if your a fast-casual, casual dining or fine dining restaurant, guests expect a consistently outstanding experience and they reward those establishments which meet their expectations.

The best way to measure performance vs. expectation is a mystery shopping program. The challenge is, however, that all mystery shopping programs are not created equally. At Sentry, we employ a no-shortcut, custom approach that ensures each project is designed as a perfect reflection of the client’s processes, procedures, and philosophies. The resulting information provides deep insight into the guest experience and serves as strong complementary to your customer review, survey, and social media data.

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More Industries That We Serve

Retail

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Restaurants

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Hotels

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Valet Parking

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Entertainment

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Child Care

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Professional Services

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Health and Wellness

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Senior Living

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We would love the chance to get to know you, learn more about your organization and explore how our team can be of service.

If you hate high preasure sales pitches, don’t worry, we hate them, too. Our consultation meetings are more like having a cup of coffee with a friend.