Valet Parking
Build your brand
with real data.
Brands You Know Trust Sentry Insights
Innovative Solutions
Our unique blend of technology and management gathers, analyzes, and executes on your valet parking customer feedback to turn your existing customer base into raving fans that build your brand for you.
What Gets Measured Gets Accomplished
What is your customer experience like?
People have an intimate relationship with their automobiles which makes the Valet Parking industry both important and challenging. For many, the act of handing over their keys elicits a similar feeling as handing over the care of a loved one. Customers must believe that they are entrusting their vehicles to the care of trustworthy and responsible people.
Our Valet mystery shopping programs measure all of the important touchpoints that make up an amazing valet parking experience. Our powerful and flexible platform combined with the Sentry Way approach will ensure that your program doesn’t leave out any area of measurement and delivers data that will help you see how your team measures up to your expectations.
What do we do next?
Mystery Shopping creates a Quality Control System for Customer Service that counter balances social media feedback, reports and analyzes trends, acknowledges star performers, and allows you to track and compare actual performance across business units and time. So how do we translate this to our customers and get them to build your brand for you?
Review Generation
- Get your customers talking about you
- Generate buzz about your brand on social media sites
- Make it easy for your customers to share their experience
Reputation Management
- Monitor reviews and social media postings across all relevant sites
- Respond to reviews and social media posts
- Increase engagement with your customers
Listing Management
- Ensure that your business’s information is consistent on all directory sites
- Makes it easy to manage and update your information
- Identify missing listings and listings errors
Learn More
What is Review Generation?
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What is Listings Management?
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What is “Word of Mouth Strategy”?
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What is Reputation Management?
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