Child Care
Build your brand with our Word of Mouth Strategy
Brands You Know Trust Sentry Insights
Innovative Solutions
Our unique blend of technology and management gathers, analyzes, and executes on your current customer feedback to turn your existing childcare center customers into raving fans that build your brand for you.
What Gets Measured Gets Accomplished
What is your customer experience like?
Our mystery shopping programs include measures of telephone skills, response to web inquiries as well as on-site tours of your facilities.
What do we do next?
Mystery Shopping at your child care centers creates a Quality Control System for Customer Service that counter balances social media feedback, reports and analyzes trends, acknowledges star performers, and allows you to track and compare actual performance across business units and time. So how do we translate this to your current child care families and get them to build your brand for you?
Review Generation
- Get your families talking about you
- Generate buzz about your brand on social media sites and neighborhood pages
- Make it easy for your families to share their positive experiences
Reputation Management
- Monitor reviews and social media postings across all relevant sites
- Respond to reviews and social media posts
- Increase engagement with your families
Listing Management
- Ensure that your business’s information is consistent on all directory sites
- Makes it easy to manage and update your information
- Identify missing listings and listings errors
Learn More
What is Review Generation?
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What is “Word of Mouth Strategy”?
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What is Listings Management?
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What is Social Media Management?
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